Participant Transportation Associate

4 weeks ago


New York, New York, United States AtlantiCare Full time

Job Overview

POSITION SUMMARY


The Participant Transportation Associate for the PACE LIFE Program is responsible for escorting participants during their transportation to various locations, including the PACE Center, residences, medical appointments, and other necessary destinations as part of the PACE transportation services.

This role also entails maintaining communication while the vehicle is in transit and promptly reporting any observed changes in the participant's condition to the relevant clinical staff.


This position contributes to the organization's objectives by delivering exceptional customer service, engaging in performance enhancement initiatives, and showcasing a commitment to teamwork and collaboration.


QUALIFICATIONS

EDUCATION: A high school diploma or equivalent is required.

LICENSE/CERTIFICATION: Proficiency in reading, writing, and speaking English is essential; bilingual candidates are preferred. Basic Life Support Healthcare Provider certification is required within 60 days of hire or transfer.



EXPERIENCE:
A minimum of one year of experience working with elderly or frail individuals is required.

PERFORMANCE EXPECTATIONS

Exhibits the technical skills as outlined in the Assessment and Evaluation Tool.

WORK ENVIRONMENT


This position necessitates effective collaboration within an interdisciplinary team framework, interacting and cooperating with a diverse array of clinical and social service professionals dedicated to managing the care of PACE participants.

The work environment includes an Adult Day Health Center and primary care clinic, characterized by moderate noise levels and controlled temperature settings.


This role requires corrected vision and hearing within normal ranges. Incumbents must effectively communicate with all staff, vendors, and clients. The position also demands manual dexterity and eye-hand coordination, as well as the ability to operate departmental equipment. Additionally, the role involves lifting and carrying items weighing up to 30 pounds, utilizing appropriate body mechanics and equipment, with reasonable accommodations available if necessary.

REPORTING RELATIONSHIP

This position reports to designated department leadership.


The above description reflects the general responsibilities considered essential to outline the primary functions of the role and should not be interpreted as an exhaustive list of all tasks that may be required in this position.



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