Sales Support Specialist
4 weeks ago
Tencarva Machinery Company is seeking a highly organized and detail-oriented Sales Support Specialist to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, technical support, and coordination of sales activities.
Key Responsibilities- Provide technical support and guidance to customers, ensuring timely and accurate resolution of their inquiries.
- Maintain accurate records and files, including price catalogs, discount schedules, customer lists, and product catalogs.
- Assume responsibility for the order process, including quote/order entry, individual order requirements, and order confirmations.
- Develop relationships with key suppliers to support sales activities.
- Monitor inventory and order as needed to ensure timely shipment of materials.
- Assist in creating proposals, presentations, and sales contracts for customers.
- Obtain price quotes from suppliers and provide price quotes for customers.
- Ensure the accuracy and completeness of sales orders, purchase orders, and other sales-related documents.
- Perform follow-up to ensure timely shipment of materials and customer satisfaction.
- Handle Return Merchandise Authorizations (RMAs) to ensure proper credit is refunded.
- High school diploma or general education degree (GED); or 3-5 years related work experience and/or training; or equivalent combination of education and experience.
- Excellent communication and organizational skills, with the ability to prioritize and multitask.
- Basic computer skills, knowledge of MS Office Software (i.e., Word, Excel, Outlook), and internet software.
- Ability to read, analyze, and interpret documents, including safety rules, operating and maintenance instructions, and procedure manuals.
- Paid Time off, including 10 holidays.
- Bonuses.
- Health Insurance, including medical, dental, vision, disability, and life.
- 401(k) & Profit Sharing.
- Employee Assistance Program.
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Sales Support Specialist
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Springdale, Arkansas, United States Tencarva Machinery Full timeAt Tencarva Machinery Company, we are seeking a highly organized and detail-oriented Sales Support Specialist to join our team. As a Sales Support Specialist, you will serve as a liaison between the sales team, customers, and other departments to ensure effective communication and coordination of sales activities.Key Responsibilities:Provide exceptional...
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