Security Specialist I

4 weeks ago

St Louis, Missouri, United States ServiceSource Full time
Job Summary

The Security Specialist I is an entry-level position responsible for controlling access to various areas of the facilities and ensuring guests and employees adhere to site protocol and procedures. This role enforces site rules while maintaining excellent customer service to clients, visitors, and site employees.

Key Responsibilities
  • Visitor Control: Verify clearances and authorize personnel via the C-CURE/SMS computer system or by contacting the badging office, issue temporary badges, and assist in expediting personnel entering and exiting the facility via access control points.
  • Conference Center: Provide access control to ensure only properly credentialed personnel enter the facility, generate furniture set-up work requests, and monitor the facility for cleanliness, initiating work requests for non-functioning items.
  • Escort: Ensure uncleared personnel are always monitored, have no exposure to classified data, have been briefed on prohibited items, and comply with security regulations, checking security badges to verify security clearances.
Additional Responsibilities
  • Access and operate the Security Management System (SMS/C-Cure), and Sensitive but Unclassified (SBU) Computer, and printer/scanner.
  • Adhere to contract-mandated dress code and provide excellent customer service to all persons at the site.
  • Pass annual internal certification exam.
  • Conduct daily badge inventory and report missing badges, generating missing badge reports.
  • Screen and brief visitors on NGA prohibited items, COVID attestation, and ensure they sign forms.
  • Contact appropriate personnel to resolve issues.
  • Perform general administrative tasks such as recording time on time sheets, leave requests, etc., answer telephone calls to take messages, answer questions, and provide appropriate information.
  • Practice good safety habits and be familiar with NGA and ServiceSource safety policy.
  • Open and close alarmed facilities using Arming Device and Combination Lock.
  • Check security badges to verify security clearance and whether an escort is required for entry.
  • Maintain familiarity with NGA Disaster Safety and Emergency Plans.
  • Accompany uncleared visitors while on NGA Campus.
  • Sign visitors in/out of SCIF, brief visitors on security visit rules/policy.
  • As an escort, provide visitors with Safety information prior to work.
  • Meet visitors at designated locations and escort them to authorized areas, ensuring they have no access to classified information and are always monitored.
  • Perform other related duties as assigned.
Qualifications
  • A high school diploma or state-certified equivalent is required.
  • One year of security or related experience is required.
  • The ability to obtain and maintain a Top Secret/SCI government security clearance with polygraph is required.
Knowledge, Skills, and Abilities
  • Ability to work with people internally and externally at all levels of an organization.
  • Proficient typing skills.
  • Ability to become proficient in Microsoft Office and familiar with corporate-specific programs and software.
  • Excellent oral/verbal communication skills.
  • Detail-oriented and able to carry out work with the highest levels of accuracy.
  • Must possess and demonstrate excellent time management skills.
  • Candidate must be flexible and adaptable as they may be rotated based on contract need.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

ServiceSource is a leading nonprofit disability resource organization with programs and operations in 12 states and the District of Columbia. ServiceSource has regional offices located in Delaware, Florida, North Carolina, and Virginia. Collectively, the organization serves more than 25,000 individuals with disabilities annually through a range of innovative and valued employment, training, habilitation, housing, and other support services.

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