Veterinary Care Coordinator

4 days ago


Katy, Texas, United States Mayde Creek Animal Health Center Full time
Company Overview
Mayde Creek Animal Health Center is a dynamic and supportive team environment where collaboration and compassion are valued. We offer opportunities for growth and advancement within our rapidly expanding practice.

Salary
The estimated annual salary for this position is $28,000 - $32,000 based on a 40-hour workweek and an hourly wage of $14-$16.

Job Description
As a Veterinary Receptionist at Mayde Creek Animal Health Center, you will be the first point of contact for clients and their pets. You will provide exceptional client service and communication skills, handling payment and financial issues, multi-tasking, and maintaining a friendly attitude even in stressful situations.

Responsibilities:
• Maintain and uphold the Core Values and Mission Statement of MVP.
• Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
• Answer phones promptly and professionally, using a multi-line phone system to answer client inquiries about basic animal care and routine procedures.
• Schedule appointments and surgeries according to hospital scheduling guidelines, making surgery and appointment confirmation calls as needed.

Required Skills and Qualifications:
• Demonstrated commitment to MVP core values.
• Computer knowledge required, including keyboarding and use of communication tools (email/internet).
• Working knowledge of veterinary terminology, including pronunciation, spelling, and meaning.
• Excellent spelling and grammar skills.
• Ability to handle varied and sometimes difficult conditions, including exposure to highly emotional situations.
• Tact and respect when dealing with clients and team members, even in busy or hectic situations.
• Confidence and professionalism when dealing with stressful situations.
• Genuine liking for animals and their owners and working in an animal care field.

Benefits:
We offer a competitive compensation package, including medical, dental, and vision coverage, as well as a 401K plan with company match. Our employees also enjoy a great schedule, allowing for a healthy work-life balance.

Others:
At Mayde Creek Animal Health Center, we put people first and never compromise on our values. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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