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Sales Associate

2 months ago

Niagara Falls, New York, United States Adidas AG Full time

Position Title: Part-Time Sales Associate

Objective:

Support customers in identifying products and services that align with their preferences while generating interest in the merchandise. Drive sales by achieving or surpassing productivity benchmarks. Stay informed about product specifications, promotions, and advertising initiatives. Manage inventory and deliver exceptional customer service. Responsible for precise and complete sales transactions.

Core Responsibilities:

Guide customers in selecting adidas products, providing insights on materials, technology, and functionality.

Uphold adidas customer service standards by actively listening to customer needs and delivering relevant product information.

Facilitate and finalize sales using adidas selling techniques and the in-store AOS system (where applicable).

Process customer transactions (cash, credit, debit, etc.) accurately.

Maintain store presentation, assist in merchandise processing and replenishment, and address customer service inquiries.

Possess thorough knowledge of adidas products and programs, including technology, product details, promotional offers, and advertising.

Contribute to a collaborative team environment by respecting colleagues.

Adhere to adidas brand values and Sales Associate competencies.

Assist with phone-related duties.

Comply with company policies and procedures regarding inventory management.

Perform additional tasks as assigned by store management.

Required Skills and Abilities:

Demonstrate the competencies relevant to the role consistently.

Ability to read and understand simple instructions, brief correspondence, and memos.

Ability to compose simple correspondence.

Effectively present information in one-on-one and small group settings to customers and fellow employees.

Ability to perform basic arithmetic operations using whole numbers, fractions, and decimals.

Apply common sense to follow instructions provided in written, oral, or diagrammatic form.

Handle problems involving multiple concrete variables in standardized situations.

Utilize a point of sale system with a basic understanding of cash register operations and cash handling procedures.

Exhibit sound judgment and decision-making skills.

Showcase excellent verbal and written communication abilities.

Provide outstanding customer service.

Willingness to work a flexible schedule, including weekends, evenings, and holidays. Availability for overtime during peak sales periods is also required.

While performing job duties, the employee is regularly required to stand, communicate, and listen. Frequent walking, handling, reaching, climbing, and bending are necessary. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.

Proficiency in English and French (both verbal and written) is essential.

Qualifications:

A high school diploma or equivalent (GED) is required or in progress.

Preferred experience includes three to six months in a retail environment.

adidas Group is committed to diversity and inclusion as an equal opportunity employer. We welcome applications from all qualified candidates, including those with disabilities, and will accommodate applicants' needs upon request throughout the recruitment and selection process. If selected for an interview, accommodations will be provided upon request. Please inform the Recruiter of any accommodations needed. Information regarding accommodations will be treated confidentially.

At adidas, we cultivate a winning culture. To achieve success, physical strength alone is insufficient. Just like athletes, our employees must possess mental resilience. We promote an athlete's mindset through behaviors that we aim to nurture and develop in our workforce, centered around the 3Cs: CONFIDENCE, COLLABORATION, and CREATIVITY.

CONFIDENCE empowers athletes to make swift decisions on the field and strive for excellence. At adidas, confidence means recognizing that we do not have all the answers, but we are willing to take risks and explore new avenues. If we encounter setbacks, we view them as learning opportunities that enhance our growth.

COLLABORATION is essential; every elite athlete relies on a network of partners, including coaches and teammates. We understand that our strength lies in unity. Achieving success as one team requires open communication, inclusivity, and trust in each other's abilities.

To be the leading sports company globally, we must embrace CREATIVITY. No exceptional athlete thrives by merely imitating the training regimens of predecessors. We must remain open to innovative ideas, explore new possibilities, and differentiate ourselves to succeed.

adidas celebrates diversity, champions inclusivity, and encourages individual expression within our workplace. We do not tolerate harassment or discrimination against any applicants or employees. We are an Equal Opportunity Employer.