Sales Associate

4 weeks ago


Niagara Falls, New York, United States Chico's Full time
Job Title: Sales Associate

At Chico's, we're passionate about providing an exceptional customer experience and fostering a collaborative work environment. As a Sales Associate, you'll play a vital role in driving sales growth, delivering outstanding customer service, and contributing to the success of our team.

Key Responsibilities:
  • Meet and exceed sales targets by utilizing effective sales techniques, communicating product knowledge, and providing personalized recommendations to customers.
  • Maintain a thorough understanding of current sales and promotions, ensuring accurate pricing and visual standards are met.
  • Ensure merchandise handling, presentation, and loss prevention standards are consistently met, as directed by management.
  • Participate in visual directives, including monthly store sets and zone maintenance, to create an engaging and inviting store environment.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, delivering a cohesive omni-channel experience to customers.
  • Resolve customer concerns promptly and efficiently, ensuring a positive and memorable experience.
  • Reinforce buying decisions at the checkout, achieving add-on goals, including gift card sales, and signing up clients for our reward program.
  • Build and maintain a loyal customer following through clienteling and wardrobing, staying up-to-date on current product fit and style assortment offerings.
  • Assist with replenishment activities, visual directives, and boutique cleanliness and organization, as directed.
Requirements:
  • High School diploma or equivalent required.
  • Retail or sales experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to communicate with customers, associates, and management.
Physical Requirements:
  • Constant walking/standing (67-100% of 8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34-66% of 8-hour shift).

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.


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