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Parts Counter Specialist

2 months ago

Woodbridge, Virginia, United States Toyota Woodbridge Full time
Job Overview

We are seeking a skilled and detail-oriented Parts Counter Representative to join our team at Toyota Woodbridge. As a key member of our parts department, you will play a vital role in providing exceptional customer service and ensuring the timely completion of vehicle repairs and maintenance.

Key Responsibilities
  • Assist customers at the parts counter by identifying their needs, answering questions, and providing expert advice on parts and accessories.
  • Process parts orders accurately and efficiently, ensuring all necessary information is captured and communicated clearly.
  • Collaborate with the sales and service departments to provide parts support and ensure timely completion of vehicle repairs and maintenance.
  • Stay informed about new products, features, and services offered by the dealership and manufacturers.
  • Maintain accurate records of parts sales, orders, and returns, ensuring proper documentation and reporting.
Requirements
  • Previous experience in a parts department or automotive environment is preferred.
  • Strong communication and interpersonal skills, with the ability to interact professionally with customers and team members.
  • Familiarity with parts catalog systems and inventory management software.
  • Excellent customer service skills, with a commitment to meeting customer needs and exceeding expectations.
  • Strong organizational and multitasking abilities, with attention to detail and accuracy.
What We Offer

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.