Shift Supervisor

1 month ago


Newport News, Virginia, United States Krispy Kreme Full time
About the Role

We're seeking a highly organized and customer-focused Shift Supervisor to join our Krispy Kreme team. As a key member of our shop team, you'll play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our doughnut shops.

Key Responsibilities
  • Oversee the daily operations of our shop, including doughnut production, customer service, and cash handling.
  • Train and develop our Krispy Kremers to provide excellent customer service and ensure a positive shopping experience.
  • Plan and coordinate shop activities, including scheduling, inventory management, and equipment maintenance.
  • Engage with customers to understand their needs and preferences, and provide personalized recommendations.
  • Ensure the shop is clean, tidy, and well-maintained, and that all equipment is in good working order.
  • Collaborate with the shop team to achieve sales targets and improve customer satisfaction.
Requirements
  • 18 years of age or older.
  • Flexible to work any day of the week, including weekends and holidays.
  • Reliable and punctual, with excellent time management skills.
  • Strong communication and leadership skills, with the ability to motivate and develop a team.
  • High school diploma or equivalent required.
What We Offer

We offer a competitive salary, comprehensive training, and opportunities for career growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we'd love to hear from you



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