Strategic Experience Design Director for Omnichannel Retail
6 days ago
Company Overview
">Ahold Delhaize USA is a leading food retailer with a portfolio of five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford, and Stop & Shop. Our company supports these brands with a wide range of services, such as Finance, Legal, Sustainability, Commercial, Digital, E-commerce, Technology, and more.
Job Summary
">We are seeking a Strategic Experience Design Director to join our team in the United States. As a key member of our Experience Design leadership team, you will be responsible for leading a team of high-performing experience designers and driving user-centered design approaches throughout our product development lifecycle.
About You
">We are looking for an experienced design leader with a proven track record of leading design teams and driving business outcomes through design. You should have a strong understanding of advanced user-centered design methods and principles, as well as excellent communication skills to articulate design concepts and rationale to stakeholders at all levels.
Key Responsibilities
">- ">
- Lead a team of experience designers and provide guidance on design vision and strategy">
- Nurture and support team health, engagement, and career development">
- Resource planning & allocation; take on design initiatives when appropriate">
- Advocate for the customer and champion a user-centered design approach throughout teams and the product development lifecycle">
- Set and uphold design quality standards across your team">
- Actively participate in the design process from concept to execution to optimization, ensuring products are desirable and designs are intuitive, accessible, and meet ADUSA design team standards">
- Take on design tasks and initiatives as needed by creating design artifacts including flows, prototypes, and high-fidelity designs">
- Facilitate design critiques in an effective and engaging manner with clear takeaways and next steps">
- Solve complex problems - whether it stems from an initiative, process, technical, people or team challenge">
- Partner with product and tech leads as well as design and research leadership peers">
Qualifications
">To be successful in this role, you should have:
">
- ">
- Proven experience (8+ years) in experience design, product design, or a related role with at least 3 years leading design teams">
- Bachelor's degree in design, HCI, a related field, or professional experience in the field; Master's degree preferred">
- Proficiency in design tools such as Figma, etc., and understanding of front-end development technologies">
- Solid understanding of advanced user centered design methods and principles, design best practices, and design research methodologies">
- Excellent communication skills with the ability to articulate design concepts and rationale to stakeholders at all levels">
- Strong presentation and storytelling skills">
- Strong stakeholder management skills">
- Ability to resolve and diffuse conflicts">
Salary Range
">The estimated salary for this position is $160,000 - $200,000 per year, depending on experience and qualifications.
Benefits
">We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Contact Information
">Please note that we do not accept unsolicited resumes or applications.
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