Customer Service Representative

6 days ago

Harrington Delaware, United States shore stop Full time
About Us

We're a dynamic retail organization that's more than just a stop along the road. We're a community hub where customers find a welcoming atmosphere, helpful service, and a place that feels like home.

Why Work with Us
  • A Fun and Friendly Work Environment: We foster a supportive team culture that encourages collaboration and teamwork.
  • Growth Opportunities: We believe in promoting from within and supporting your career goals.
  • Flexible Scheduling: We understand the importance of work-life balance and offer flexible scheduling options.
  • Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.
Responsibilities
  • Customer Service: Provide exceptional customer service, answering questions and ensuring a pleasant shopping experience.
  • Sales Floor Management: Maintain a well-stocked and visually appealing sales floor, ensuring a positive customer experience.
  • Upselling and Suggestive Selling: Master the art of upselling and suggestive selling, elevating the customer experience and contributing to sales goals.
  • Brand Ambassadorship: Champion our brand by encouraging customers to join our loyalty rewards program and highlighting exclusive benefits.
  • Cash Handling: Efficiently manage the cash register, handle transactions with a smile, and maintain accurate financial records.
  • Safety and Security: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
  • Teamwork: Collaborate with colleagues to ensure smooth operations and provide support wherever needed.
  • Facility Maintenance: Take pride in maintaining a clean and inviting store, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
  • Environmental Stewardship: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact.
Requirements
  • Age Requirement: Must be 18 years of age or older (21 in certain states).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.

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