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Service Advisor
2 months ago
As a Service Advisor at Car Pros Automotive Group, you will be responsible for providing exceptional customer service while ensuring the efficient and effective repair of vehicles. Your primary goal will be to build trust and rapport with customers, understanding their needs and concerns, and delivering solutions that meet their expectations.
Key Responsibilities- Customer Interaction: Greet customers in a professional and courteous manner, addressing their concerns and providing clear explanations of repair procedures and costs.
- Repair Order Management: Accurately prepare and manage repair orders, ensuring all necessary information is included and communicated to customers.
- Communication: Maintain regular communication with customers throughout the repair process, keeping them informed of progress and any changes.
- Quality Control: Ensure all repairs meet the highest standards of quality, adhering to manufacturer guidelines and company policies.
- Team Collaboration: Work closely with technicians and other service advisors to ensure seamless communication and efficient repair processes.
As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and advancement.
Our team members also enjoy a positive working environment, with a focus on teamwork, respect, and open communication.
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