Talent Acquisition Specialist

1 day ago


El Segundo, California, United States Apex Talent Solutions Full time

Company Overview: At Apex Talent Solutions, we pride ourselves on being at the forefront of innovation, setting industry standards, and providing world-class solutions to our valued customers. As a Fortune 500 company, we have established a strong presence across the industry and have continued to do so for many years.

Job Description: We are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for engaging with customers, resolving issues, and providing exceptional support throughout their journey. Your ability to build rapport, understand customer needs, and deliver personalized solutions will be key to your success.

Key Responsibilities:

  • Provide prompt and accurate assistance to customers through multiple channels.
  • Resolve customer issues and take ownership of escalated cases when necessary.
  • Collaborate closely with cross-functional teams to address customer concerns and improve overall customer satisfaction.
  • Utilize our CRM system to maintain accurate records of customer interactions and follow up on pending inquiries.

Requirements: To succeed in this role, you will need exceptional communication skills, empathy, and patience. You should also possess strong analytical skills to identify root causes of issues and provide effective solutions. A previous customer service background, preferably in a fast-paced and customer-oriented environment, is highly desirable.

Salary: $50,000 per year, plus performance-based incentives and bonuses. Comprehensive benefits package, including health insurance, retirement plans, and opportunities for career growth and advancement within a renowned Fortune 500 company.



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