Patient Registration Education Specialist

2 weeks ago

Pittsfield, Massachusetts, United States Berkshire Health Systems Full time

Job Summary: We are seeking a highly skilled Patient Registration Education Specialist to join our team at Berkshire Health Systems. As a key member of our registration team, you will be responsible for providing registration and insurance training to new employees, refresher courses for existing staff, and ongoing training to meet goals developed by Management.

Key Responsibilities:

  • Develop and deliver registration and insurance training programs for new employees and existing staff.
  • Collaborate with Management to identify training needs and develop training goals.
  • Provide ongoing support and guidance to registration staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Serve as the primary liaison for insurance verification and ensure that all registration staff are aware of and comply with insurance verification procedures.
  • Develop and present Monthly Registration Meeting education and New Hire Registration and Insurance Training to all acute registration staff throughout Berkshire Health Systems.

Requirements:

  • Registration experience required.
  • Knowledge of Meditech Expanse Registration Management Desktop module required.
  • Previous registration experience and experience with group leadership and facilitation preferred.
  • Two years of college in a business, IT or healthcare related course of study required. Additional relevant previous admitting experience may be substituted for educational requirement.
  • Evidence of strong computer skills required.
  • Previous experience with automated registration and/or billing computer systems required.
  • Exceptional communication skills, both written and verbal, and interpersonal relationship skills are required.
  • Proven organizational skills.
  • Ability to handle stressful situations calmly and rationally and work under deadline pressures.
  • Must be self-motivated and able to work with a lot of autonomy, possessing skills in problem-solving.
  • Previous experience with teaching/training preferred.
  • Will be required to work weekends/evenings as required for training of staff assigned to those shifts.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and supportive team.
  • Professional development and growth opportunities.

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