Customer Service Representative

3 weeks ago


Jacksonville, Florida, United States Phase three Brands Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Cook at Hardee's. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, handling cash transactions, and preparing food to our high standards.

Critical Skills and Abilities:

  • Model great customer service while handling cash transactions
  • Able to accurately handle cash and credit card transactions
  • Able to multi-task and prioritize tasks to include processing cash transactions, packaging orders for dine in, to go and delivery
  • Able to keep work area neat, clean, stocked and organized all while handling cash transactions and completing additional cleaning duties
  • Desire to continuously improve your cashier skills and knowledge
  • Working knowledge of computers
  • Enjoy working a flexible schedule including evenings, weekends and holidays

Essential Functions:

  • Taking and assembling orders
  • Cleaning-sweeping and mopping floors, cleaning restrooms and wiping down tables/chairs
  • Remove trash and carry to bin
  • Refill ice bins
  • Carry tea and coffee containers
  • Prep Food

Cook Physical Requirements:

  • Lifting up to 35 lbs.
  • Standing 90% of shift
  • Sitting can be done while taking orders only

Cook Skills and Abilities:

  • Willing to learn how to cook and prepare products to standard
  • Ability to use judgement on cooking and serving quality products
  • Willing to be cross-trained to cook foods at several stations
  • Ability to cook and assemble products accurately with a sense of urgency
  • Able to keep work area neat, clean, stocked and organized all while cooking and completing additional cleaning duties
  • Enjoy working a flexible schedule including evenings, weekends and holidays

Employee Benefits:

  • Next Day Pay
  • Competitive Wages
  • FREE meals
  • Flexible Scheduling (Lunch Shift 8 am - 4 pm)
  • Career Advancement
  • Interactive, Structured Training
  • Fun Culture
  • Award Winning Management Teams
  • Premium Pay for Holidays (Thanksgiving and Christmas)
  • Referral Bonus Program
  • Full-Time Crew Members receiving benefits including Medical, Dental, Vision, Short-Term Disability, Long-Term Disability and many more

We are an equal opportunity employer and value diversity in our workplace. If you are a friendly, energetic, dependable person who is hardworking and honest, we encourage you to apply.

Phase Three Brands, LLC is an Independent Franchisee of Hardee's Restaurants LLC.

Salary: $12/hour



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