Customer Service Representative
3 weeks ago
We are seeking a skilled and experienced Customer Service Representative to join our fast-paced office environment. As a key member of our team, you will be responsible for providing exceptional customer service and support to clients through phone interactions, emails, and in-person meetings. Your primary goal will be to ensure 100% customer satisfaction by resolving issues promptly and efficiently.
Responsibilities:- Answer phone calls and respond to client inquiries
- Schedule appointments and communicate with clients regarding their scheduled services
- Process payments and handle client complaints
- Work closely with the operations team to ensure seamless delivery of services
Requirements:
- 3+ years of experience in customer-facing roles
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure
- Familiarity with Microsoft Office and Excel
Compensation: $17.00 - $20.00 per hour
About Us:
Mr. Handyman International LLC is a leading provider of handyman services, with over 20 years of experience delivering quality solutions to homeowners and businesses. Our franchisees are committed to building strong relationships with clients and providing exceptional service.
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