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Clinical Services Team Leader
2 months ago
Cortica is seeking a Clinical Services Team Leader to oversee a dynamic, multi-disciplinary group of professionals including Speech, Occupational, Physical, and Music Therapists. This position offers a unique opportunity for leadership within a forward-thinking and rapidly evolving organization.
In this role, you will guide a team of specialists in the integration and collaboration of our service delivery model. The challenges we face and Cortica's ambitions are both bold and inspiring. We are a healthcare organization at the forefront of developing effective treatment strategies for children with neurodevelopmental differences. Our mission is to provide transformative care - one child, one family, one community at a time. Ultimately, we aspire to create a world that nurtures the full potential of every child.
At Cortica, every team member plays a crucial role in fulfilling our mission. Our culture and values shape our interactions and how we support one another. We celebrate diversity and cultivate an inclusive atmosphere, encouraging contributions and perspectives from all team members.
We are committed to upholding equal rights and respect for all individuals, irrespective of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status, or any other legally protected characteristics. All employment decisions at Cortica are based on an individual's qualifications and ability to perform job responsibilities effectively.
Key Responsibilities:
- Act as the direct supervisor for a team of developmental therapists (SLP, OT, PT, MT), managing the daily operations of the site.
- Address real-time operational challenges, which may involve modifying the physical environment, acquiring necessary equipment, optimizing room assignments, and managing performance issues.
- Collaborate with the site leadership team to ensure exceptional experiences for team members, parents, and patients.
- Maintain a strong on-site leadership presence during clinic operating hours.
- Meet weekly productivity expectations, adjusted based on the number of direct reports.
Expectations for Billable Activities:
- Conduct discipline-specific evaluations and treatments.
- Complete all documentation requirements within the designated timeframe.
- Manage team productivity, scheduling needs, documentation efficiency, and overall clinical quality.
- Lead, mentor, and develop team members to ensure consistency and integrity of the Cortica Care Model.
- Conduct annual performance reviews and collaborate on merit recommendations.
- Oversee time-off requests and work closely with scheduling to optimize coverage.
- Participate in the hiring process for new team members as needed.
- Represent Cortica's program with professionalism in all communications.
- Adhere to all relevant regulations regarding confidentiality and ethical practice.
Qualifications:
- A master's degree or doctorate in a related field.
- Licensure to practice as a Speech and Language Pathologist, Occupational Therapist, Music Therapist, or Physical Therapist in California.
- A minimum of 3 years of clinical experience with a strong desire to enhance leadership skills.
- Experience in leading teams within a clinical environment and managing developmental therapy programs.
- Demonstrated ability to foster team growth while prioritizing process improvement and customer service.
- Strong leadership and management skills, particularly in communication and collaboration.
- Knowledge of HIPAA regulations for patient information protection.
- Experience working with pediatric populations, including those with autism and other neurodevelopmental disorders.
- Proficiency in using electronic medical record systems and Microsoft Office products.
Compensation & Benefits:
Cortica is dedicated to the well-being of our team members. We offer a supportive, growth-oriented culture that promotes personal and professional development. Our benefits include medical, dental, and vision insurance, a 401(k) plan with company matching, paid holidays, life insurance, and tuition reimbursement for continuing education.
We value your experience and are proud to provide a compensation and benefits package that enhances all aspects of your life.
