Insurance Service Advisor

1 week ago


Ellijay, Georgia, United States Kevin Panter Insurance Inc Full time
Job Overview

At Kevin Panter Insurance Inc, we're dedicated to providing exceptional customer service and supporting the community. Located in the charming regions of Blue Ridge and Ellijay, GA, our office offers a positive work environment where team members thrive and grow together.


Compensation

Annual Base Salary: $40,000 - $60,000 Based on Experience


Key Responsibilities

We're seeking a skilled Licensed Personal Lines Customer Service Representative to join our team. Your primary role will be to:

  • Customer Support: Deliver outstanding service to policyholders by addressing inquiries and resolving concerns efficiently.
  • Policy Management: Assist in processing policy renewals, updates, and cancellations while ensuring accuracy and compliance with insurance regulations.
  • Client Interaction: Engage with clients to provide personalized solutions tailored to their individual insurance needs.
  • Cross-selling: Identify opportunities to recommend additional coverage options or policy modifications that benefit clients.
  • Record Maintenance: Accurately input and maintain client information within our system for up-to-date records.

Requirements

To succeed in this role, you'll need:

  • Licensing: An active GA Property & Casualty License.
  • Experience: A minimum of 1-2 years in customer service or insurance sales, preferably within personal lines.
  • Communication Skills: Excellent verbal and written communication skills are essential.
  • Customer-Oriented: A strong commitment to exceptional customer service and satisfaction.
  • Problem-Solving: Ability to identify issues and provide effective solutions efficiently.
  • Organized: Strong organizational skills and multitasking abilities in a fast-paced environment.
  • Tech-Savvy: Proficiency with insurance software systems and Microsoft Office applications.


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