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Client Care Specialist 3rd Shift
2 months ago
Adecco US, Inc. is seeking a Client Care Specialist to join our team in Syracuse, NY.
Job Summary:We are looking for a compassionate and detail-oriented individual to provide support and care to our clients. As a Client Care Specialist, you will be responsible for developing rapport with clients, providing support and encouragement, and maintaining professional boundaries.
Key Responsibilities:- Develops rapport with clients and provides support, encouragement, and motivation towards building and/or maintaining independence.
- Participates as a team player to provide the best possible care for every client who enters the Company's facilities.
- Shares pertinent client information via documentation, participation in meetings, and on an individual basis as needed, maintaining confidentiality as appropriate.
- Supports the Company by agreeing to work within the parameters of the Vision and Mission statements and promotes the Company's in interactions both internal and external.
- Supports and complies with all organizational and Program Services policies and procedures.
- Promotes a safety-first attitude by setting a positive example and ensuring all employees are following safety policies and procedures.
- High School Diploma or equivalent required.
- Associates degree in human services or related field, or equivalent work experience preferred.
- Experience working with the homeless, addicted, and/or mentally ill populations preferred.
- Sensitivity and compassion for the homeless population.
- Professional verbal and written communication skills.
- Interviewing/assessment skills with at-risk populations.
- Proficient Computer Skills using Microsoft Office.
- Flexibility to change.
- Strong interpersonal skills.
- Time management.
- Crisis management skills.
- Ability to maintain a calm professional presence in times of crisis.
- Valid NYS Driver License in compliance with company driving criteria preferred.
- Must follow CDC Guidance, including but not limited to, wearing a mask when working.
- Full vaccination including boosted (when eligible) against Covid-19 is strongly encouraged.
Adecco US, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
