Solutions Expert

4 weeks ago


Los Angeles, California, United States Intuit Full time
About the Role

We are seeking a highly skilled Solutions Consultant to join our Professional Services Organization at Intuit. As a Solutions Consultant, you will play a critical role in enabling Accountants, Mid-Market Customers, and Partners to successfully adopt and use Intuit Enterprise Suite (IES) through strategic consulting, technology, and implementation strategies.

The ideal candidate will have a proven track record of creating delightful experiences for our customers, understanding and leading change management, industry workflows, and technology. You will also have a strong understanding of SAAS and the nuances of migrating accounting platforms.

Key Responsibilities

  • Develop and implement strategic consulting plans to drive customer adoption and satisfaction
  • Lead technical discussions with Accounting Firms, Partners, and Mid-Market businesses to brainstorm solutions and determine technical feasibility
  • Manage Systems Integration / Integration Consulting - discovery, help in developing solution, vet & prioritize
  • Collaborate with cross-functional teams to drive tangible results

Requirements

  • Bachelor's degree
  • Proven 5+ years in the Accounting Industry and (SaaS) partner organizations working in a tech environment, complex solutions, SaaS offerings (PM, Consulting, Support, Etc.)
  • Strong technology and business experience, preferably working with mid-market businesses and clients
  • Strong problem-solving and analytical orientation with the ability to identify root cause of issues, develop recommendations and influence others, driving change
  • Demonstrated communication & collaborative skills with ability to influence & work cross-functionally
  • Strong understanding of small and mid-market business needs and their accounting implications
  • Knowledge of QuickBooks accounting software is highly desirable
  • Excellent written and verbal communication skills; ability to communicate technical and other findings across organizational levels to both technical and non-technical audiences
  • Self-motivating, tenacious and balanced individual who brings 'can do' motivation
  • Demonstrated technical aptitude and skills
  • Partner and Client focused, with a passion for delivering the best possible customer experience
  • Ability to manage multiple priorities within a fast-paced environment
  • Willing to travel

What We Offer

  • Competitive salary range: $160,000 - $216,000
  • EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law


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