Residential Operations Specialist

3 weeks ago


Charlotte, North Carolina, United States Hilltop Residential Full time
Job Description
Hilltop Residential seeks a seasoned professional to fill the role of Assistant Community Director. This position requires a unique blend of customer service, leadership, and operational expertise.

The ideal candidate will have a minimum of 1-year experience as an Assistant Property Manager at a Student Housing apartment community, with a proven track record of success in property management. They should possess OneSite experience, conventional multifamily experience, and excellent customer service skills.

Responsibilities include:
  • Providing exceptional customer service to residents and prospects.
  • Developing and implementing effective sales strategies to drive leasing growth.
  • Collaborating with the leasing team to achieve sales goals.
  • Conducting thorough inspections of apartments during move-in and move-out.
  • Managing the property's budget and making sound fiscal decisions.
  • Acting as a liaison between the property management team and other departments.

Benefits: Competitive pay, 401k with company match, comprehensive medical, dental, and vision plans, paid life insurance, employee referral program, short and long term disability, paid time off, and employee rent discount program.

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