Retail Front End Supervisor
4 days ago
We are seeking a highly motivated and customer-focused Retail Front End Supervisor to join our team at TJ Maxx. As a key member of our store leadership team, you will be responsible for promoting an exceptional customer experience, leading a team of Associates, and driving sales growth.
Key Responsibilities- Lead by example, demonstrating outstanding customer service and promoting a positive store environment
- Train and mentor Associates on front-end principles, including customer service, sales techniques, and store operations
- Assign registers, support POS coverage needs, and coordinate breaks for Associates
- Address customer concerns and issues promptly, ensuring a positive customer experience
- Communicate effectively with management and Associates, prioritizing tasks and providing progress updates
- Partner with management to identify and address training needs, ensuring Associate effectiveness
- Ensure adherence to labor laws, policies, and procedures
- Promote credit and loyalty programs, and support store shrink reduction goals
- Maintain a safe and organized store environment
- Available to work a flexible schedule, including nights and weekends
- Strong understanding of merchandising techniques and customer service principles
- Capable of multi-tasking and prioritizing tasks effectively
- Strong communication and organizational skills, with attention to detail
- Able to respond appropriately to changes in direction or unexpected situations
- Team player, working effectively with peers and supervisors
- Able to train others and provide feedback
- 1 year retail experience and 6 months of leadership experience
TJ Maxx offers a competitive benefits package, including:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Eligible Associates may also receive:
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long term disability
- Paid parental leave
- Paid holidays/vacation/sick
- Auto/home insurance discounts
- Scholarship program
- Adoption assistance
Actual starting pay is determined by relevant skills, qualifications, and experience.
TJ Maxx is an equal opportunity employer and welcomes applicants from diverse backgrounds.
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Sandusky, Ohio, United States TJ Maxx Full time{"title": "Retail Supervisor", "content": "Job SummaryWe are seeking a Retail Supervisor to join our team at TJ Maxx. As a Retail Supervisor, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.Key Responsibilities:Creates a positive internal and external customer...
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