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Hospitality Team Member

2 months ago


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Job Summary

AEG is seeking a highly skilled and customer-focused Front of House Associate to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable dining experience.

Key Responsibilities:

  • Greet and Escort Guests: Welcome guests upon entry and escort them to their tables, ensuring a warm and inviting atmosphere.
  • Manage Guest Experiences: Respond to customer requests and concerns in a timely and professional manner, providing solutions to ensure guest satisfaction.
  • Maintain a Clean and Organized Environment: Ensure the dining area, restrooms, and other public spaces are clean, tidy, and well-maintained.
  • Stock and Supply Management: Monitor and maintain stock levels, communicating with the Restaurant Manager to ensure timely replenishment of supplies.
  • Team Collaboration: Work closely with the Restaurant Manager and other team members to achieve exceptional service standards and maintain a positive work environment.

Requirements:

  • High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
  • Age Requirement: Must be at least 18 years old to apply.
  • Experience: Three or more months of experience in the food service industry is preferred, with previous hostess experience being a plus.
  • Interpersonal Skills: Excellent interpersonal skills and a friendly, positive attitude are essential for success in this role.

Benefits:

  • Competitive Hourly Wage: $20 to $25 per hour, plus tips.
  • Benefits Package: AEG offers a comprehensive benefits package, including a 401(k) savings plan and 401(k) matching.
  • Accrued Paid Leave: One hour of accrued paid leave per 30 hours worked, up to 48 hours per year.