Client Support Specialist

7 days ago


CA United States JWCH Institute Full time
Job Summary:

As a Client Aide at JWCH Institute, Inc., you will play a vital role in supporting patients at our DTLA Downtown Hotel Interim Housing Program. This is a unique opportunity to make a meaningful difference in the lives of individuals experiencing homelessness, helping them overcome obstacles and improve their coping mechanisms.

Key Responsibilities:

1. Patient Support:
  • Provide personalized attention and support to patients, assisting with daily living activities, mobility, and medication reminders.
  • Engage with patients to promote physical, mental, and emotional well-being.
2. Documentation and Reporting:
  • Accurately document patient responses to care and physical conditions.
  • Maintain clear and comprehensive documentation, adhering to DHS requirements.
3. Confidentiality and Teamwork:
  • Maintain confidentiality of patient information and safeguard documents.
  • Collaborate with the client care team to ensure patient health and safety.
4. Organizational Standards:
  • Report absences and identify potentially unsafe systems or situations.
  • Adhere to department guidelines for breaks and personal business.
5. Professional Development:
  • Participate in safety programs and training sessions.
  • Engage in emergency response teams and undertake other duties as required.

Requirements:
  1. Minimum High School diploma or equivalence.
  2. Minimum one-year experience in a healthcare setting.
  3. Current BLS Certificate from the American Heart Association preferred.
  4. Must possess a caring and compassionate demeanor.
  5. Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds.
  6. Strong communication skills (written & verbal).
  7. Bilingual English/Spanish is preferred.

Benefits:

JWCH Institute, Inc., offers competitive salaries and a comprehensive benefits package, including medical, dental, and vision premiums, sick leave, vacation time, 13 paid holidays, 401(k) Safe Harbor Profit Sharing plan, mileage reimbursement, short-term and long-term disability plans, life insurance policies, and more

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