Customer Service Director

1 month ago


Woodbine, Maryland, United States Food Lion Full time
About Food Lion

At Food Lion, our associates are the backbone of our organization. We strive to provide a fulfilling work experience and reward performance and commitment. Our goal is to create a work environment that fosters growth and development through on-the-job learning opportunities and training.

Customer Service Leader Role

We are committed to providing equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression. If you have a disability and require assistance in the application process, please contact our Recruiting Department at recruiting@foodlion.com.

Key Responsibilities
  1. Develop and implement customer service strategies to enhance the associate and customer experience.
  2. Provide coaching and training to associates to ensure excellent customer service skills.
  3. Monitor and analyze customer feedback to identify areas for improvement.
  4. Collaborate with cross-functional teams to drive business results and improve customer satisfaction.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are passionate about delivering exceptional customer service and are committed to creating a positive work environment, we encourage you to apply for this exciting opportunity.



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