Front Desk Associate

5 days ago


Jackson, Mississippi, United States Candlewood Suites Full time
Job Title: Front Desk Receptionist

We are seeking a highly skilled and organized Front Desk Receptionist to join our team at Candlewood Suites. As a Front Desk Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out process.

Key Responsibilities:
  • Customer Service: Provide excellent customer service to our guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Front Desk Operations: Manage the front desk operations, including checking in and checking out guests, handling room assignments, and processing payments.
  • Multitasking: Demonstrate the ability to multitask, handling multiple tasks and responsibilities simultaneously while maintaining a high level of productivity and accuracy.
  • Availability: Be available to work a variety of shifts, including mornings, afternoons, evenings, and weekends, as well as holidays.

Requirements:

  • Excellent Communication Skills: Possess excellent communication skills, both verbal and written, to effectively interact with guests and colleagues.
  • Organizational Skills: Demonstrate strong organizational skills to manage multiple tasks and responsibilities in a fast-paced environment.
  • Teamwork: Work collaboratively as part of a team to achieve common goals and objectives.


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