ServiceNow ITOM Consultant
2 days ago
Infosys is seeking a seasoned professional to play a key role in the delivery of ServiceNow Implementation program and drive strategic transformational change of ITIL solution deployment.
Key Responsibilities:
- Drive implementation/integration of the ServiceNow product and integration with other systems.
- Collaborate with internal and external partners to steer the best decisions and drive the right business outcomes.
- Develop and deliver a clear platform roadmap by bringing the knowledge of business drivers, processes, and ServiceNow platform capabilities.
Requirements:
- Candidate must be located within commuting distance of a major US city or be willing to relocate to the area.
- Bachelor's degree or foreign equivalent required from an accredited institution.
- At least 4 years of experience in Information Technology.
- At least 2 years of experience in Service Now – ITOM implementation.
- Expertise in the ServiceNow platform, including ITSM, CMDB, IT Asset Mgmt, Discovery, Event Mgmt, Service Mapping.
- Technical knowledge of Java, HTML, JavaScript, LDAP/Active Directory, networking, and database administration.
- Experience in enterprise level application design/architecture and systems integration.
Preferred Qualifications:
- Knowledge of all ServiceNow/ITIL modules.
- Experience in multi data center deployment solutions with disaster recovery procedures and high availability at every layer.
- Desire to work in a Global delivery environment.
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