ServiceNow ITOM Consultant

2 days ago


Fort Worth, Texas, United States Infosys Full time
ServiceNow ITOM Consultant

Infosys is seeking a seasoned professional to play a key role in the delivery of ServiceNow Implementation program and drive strategic transformational change of ITIL solution deployment.

Key Responsibilities:

  • Drive implementation/integration of the ServiceNow product and integration with other systems.
  • Collaborate with internal and external partners to steer the best decisions and drive the right business outcomes.
  • Develop and deliver a clear platform roadmap by bringing the knowledge of business drivers, processes, and ServiceNow platform capabilities.

Requirements:

  • Candidate must be located within commuting distance of a major US city or be willing to relocate to the area.
  • Bachelor's degree or foreign equivalent required from an accredited institution.
  • At least 4 years of experience in Information Technology.
  • At least 2 years of experience in Service Now – ITOM implementation.
  • Expertise in the ServiceNow platform, including ITSM, CMDB, IT Asset Mgmt, Discovery, Event Mgmt, Service Mapping.
  • Technical knowledge of Java, HTML, JavaScript, LDAP/Active Directory, networking, and database administration.
  • Experience in enterprise level application design/architecture and systems integration.

Preferred Qualifications:

  • Knowledge of all ServiceNow/ITIL modules.
  • Experience in multi data center deployment solutions with disaster recovery procedures and high availability at every layer.
  • Desire to work in a Global delivery environment.


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