Financial Advocate

4 days ago


Scottsdale, Arizona, United States City of Hope Full time
Job Title: Financial Advocate

At City of Hope, we are committed to making hope a reality for all touched by cancer and diabetes. As a Financial Advocate, you will play a critical role in ensuring that our patients receive the best possible care, while also navigating the complexities of insurance and financial assistance programs.

Key Responsibilities:
  • Conduct patient registration and financial counseling sessions for all patients upon inpatient and outpatient admission to the hospital.
  • Deliver and obtain signature on all required registration documents and scan into electronic health record.
  • Address patient/caregiver financial questions or concerns, may be done via phone, email or face-to-face interaction.
  • Discuss patient financial assistance program and deliver results of applications to patients.
  • Perform routine daily admission/discharge/transfer functions related to registration.
  • Explain patient insurance benefits and collect any up-front deductible or co-pay amounts due.
  • Update patient demographic information in patient financial system.
Requirements:
  • 2-3 years of professional experience in multifaceted online computer applications
  • High School Diploma or equivalent

City of Hope is an equal opportunity employer. We are committed to diversity, equity, and inclusion. To learn more about our comprehensive benefits, click here: Benefits Information.



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