Customer Service Associate

2 months ago


Kansas City, Missouri, United States The Cordish Companies Full time

Join our team at The Cordish Companies' Pizza Bar, where we bring a taste of New York to Kansas City with our delicious hand-tossed pizzas made from authentic ingredients. Our venue is a popular spot for casual dining, group gatherings, and vibrant nightlife.

Key Responsibilities of the Cashier Role:

  • Greet and assist guests with a warm welcome, ensuring top-notch customer service while processing payments upon their departure.
  • Accurately take and input food and beverage orders into the POS system.
  • Handle transactions in accordance with company policies, ensuring correct change is given and cash drawers are balanced at the end of shifts.
  • Maintain effective communication with guests and address any issues promptly by notifying management.
  • Assist with table bussing as necessary to facilitate efficient seating for incoming guests.
  • Address guest inquiries and special requests with professionalism.
Qualifications for the Cashier Position:
  • A minimum of one year of experience in customer service and cash handling is required.
  • Fluency in English is essential; knowledge of additional languages is a plus.
Essential Skills and Abilities:
  • Attention to detail is crucial for success in this role.
  • Ability to lift and carry items weighing up to 25 pounds.
  • Proficient in handling cash, credit cards, and operating payment terminals.
  • Capable of standing, bending, and moving throughout the venue for extended periods.
  • Strong communication skills are necessary for effective interaction with guests and team members.
  • Reading and writing skills are frequently utilized for managing guest checks and POS reports.
  • Basic math skills are required for cash transactions and maintaining accurate cash records.
  • Flexibility to work evenings, weekends, and holidays as needed.


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