Customer Service Associate

3 weeks ago


Kansas City, Missouri, United States DiPasquale Moore Full time
Job Title: Customer Service Representative

Job Overview: DiPasquale Moore is seeking a professional with excellent communication skills and the ability to multitask. This role requires regular attendance, answering calls, and assisting with administrative duties as needed.

Duties & Responsibilities:

* Assist Intake Specialists as needed
* Answer and respond to a high volume of incoming calls
* Assist clients in connecting with their Attorney and/or Case Manager using our electronic case management system
* Route incoming documents and voice messages to the correct recipient
* Cover the reception desk as needed

Requirements:

* High School Diploma or GED
* Punctual with strong attendance history

Employee Perks:

* Benefits package including Health, Vision, and Dental Insurance
* 401(k) matching retirement plan
* 3 weeks of PTO
* Paid holidays
* FREE on-site parking garage
* Stability and work-life balance

Equal Employment Opportunity: DiPasquale Moore is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.

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