Current jobs related to IT Support Specialist II - Boston, Massachusetts - Berklee College of Music, Incorporated

  • Technical Support Specialist II

    1 month ago

    Boston, Massachusetts, United States CHA Consulting, Inc. Full time

    Job Title: Technical Support Specialist IICHA Consulting, Inc. is seeking a skilled Technical Support Specialist II to join our Corporate - Information Technology Team.About the Role:The Technical Support Specialist II will provide technical support and assistance to end users with technical hardware and software system issues. This includes receiving,...

  • Technical Support Specialist II

    3 weeks ago

    Boston, Massachusetts, United States CHA Consulting, Inc. Full time

    Job Title: Technical Support Specialist IIWe are seeking a highly skilled Technical Support Specialist II to join our Corporate - Information Technology Team. This role will provide technical support and assistance to end users with technical hardware and software system issues.Key Responsibilities:Provide technical support and assistance to end users with...

  • IT Support Specialist

    2 weeks ago

    Boston, Massachusetts, United States Merge IT LLC Full time

    Job Title: IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Merge IT LLC. The successful candidate will provide technical support and assistance to our clients, ensuring the smooth operation of their computer systems and networks.Key Responsibilities:Provide technical support and assistance to clients via phone,...

  • Care Transition Specialist II

    1 week ago

    Boston, Massachusetts, United States Mass General Brigham Full time

    Care Transition Specialist II Job DescriptionThe Care Transition Specialist II plays a vital role in ensuring seamless transitions for patients from hospital to post-acute care settings. This position requires strong administrative skills, excellent communication, and a deep understanding of healthcare regulations.Key Responsibilities:Provide direct...

  • Desktop Support Specialist

    4 weeks ago

    Boston, Massachusetts, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a key member of our IT team, you will be responsible for providing technical support and expertise to our clients.Main Responsibilities:Provide complex technical support and planning for desktop environments, including desktop,...

  • Technical Support Specialist II

    4 days ago

    Boston, Massachusetts, United States Boston Children's Hospital Full time

    About the Role:Boston Children's Hospital is seeking a skilled Applications Support Specialist II to join our team. In this role, you will be responsible for providing technical support for our clinical systems, ensuring seamless operation and optimal performance.Key Responsibilities:Facilitate and implement system additions and modifications to meet the...

  • Cybersecurity Specialist II

    1 week ago

    Boston, Massachusetts, United States Akima Full time

    Cybersecurity Specialist IIThe Cybersecurity Specialist II is responsible for maintaining and improving the cybersecurity posture of systems and networks at the Portsmouth and St. Julien's Creek Annex sites. This full-time, onsite position requires a hands-on approach to security operations, including patching, scanning, reporting, and...

  • Technical Support Specialist II

    1 week ago

    Boston, Massachusetts, United States Boston Children's Hospital Full time

    Job SummaryBoston Children's Hospital is seeking a skilled Applications Support Specialist II to provide technical support for hardware and software utilized in clinical care. The successful candidate will be responsible for facilitating and implementing system additions and modifications, monitoring error reports, and resolving or coordinating resolution of...

  • Operations Specialist II

    3 weeks ago

    Boston, Massachusetts, United States Stratford Solutions Inc. Full time

    Job DescriptionJob Title - Operations Specialist IIJob Type: ContractDuration: 12 MonthsWork hours: Normal business Hybrid Schedule: 3 days in the office / 2 days WFHLocation: Boston, MAPay Rate: $22 per hour (occasional overtime as needed)JOB DESCRIPTIONThe Operations Specialist II plays a critical role in supporting the firm's business lines by performing...

  • Histology Specialist II

    3 days ago

    Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    Job Title: Histology Specialist IIMassachusetts General Hospital (MGH) is seeking a highly skilled Histology Specialist II to join our team. As a Histology Specialist II, you will be responsible for producing high-quality histologic preparations for examination by residents and staff pathologists.Key Responsibilities:Perform routine lab functions to produce...

  • Instructional Technology Specialist II

    4 weeks ago

    Boston, Massachusetts, United States InsideHigherEd Full time

    Job Title: Instructional Technology Specialist IIWe are seeking a highly skilled Instructional Technology Specialist II to join our team at Boston University Medical Campus IT - Educational Media. This is an evening role with standard working hours 1pm-9:30pm servicing clients in classrooms and event spaces with both audio/visual system and educational...

  • Histology Specialist II

    3 weeks ago

    Boston, Massachusetts, United States Massachusetts General Hospital Full time

    Job Title: Histology Specialist IIWe are seeking a highly skilled Histology Specialist II to join our team at Massachusetts General Hospital. As a Histology Specialist II, you will be responsible for performing routine lab functions to produce histologic preparations for examination by residents and staff pathologists.Key Responsibilities:Fix tissues in...

  • Care Transition Specialist II

    2 weeks ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Care Transition Specialist II Job DescriptionThe Care Transition Specialist II plays a vital role in ensuring seamless care transitions for patients at Brigham and Women's Hospital (BWH). This position requires strong communication and organizational skills to coordinate with various healthcare teams and stakeholders.Key Responsibilities:Supports...

  • RDTE Technical Specialist Level II

    4 weeks ago

    Boston, Massachusetts, United States Information Systems Solutions Full time

    Job Title: RDT&E Technical Specialist - Level IIInformation Systems Solutions (ISS) is seeking a highly skilled RDT&E Technical Specialist - Level II to join our team.Key Responsibilities:Provide technical direction for personnel performing system and software development tasks, including the review of products for quality.Coordinate with Project Manager to...

  • Histology Specialist II

    4 weeks ago

    Boston, Massachusetts, United States Massachusetts General Hospital(MGH) Full time

    Job Title: Histology Specialist IIMassachusetts General Hospital (MGH) is seeking a highly skilled Histology Specialist II to join our team. As a key member of our histology laboratory, you will play a critical role in producing high-quality histologic preparations for examination.Key Responsibilities:Perform routine lab functions to produce histologic...

  • Fund Accounting Specialist

    2 weeks ago

    Boston, Massachusetts, United States Gen II Fund Services Full time

    Fund Accountant Job DescriptionGen II Fund Services, LLC is seeking a highly skilled Fund Accountant to join our team. As a Fund Accountant, you will be responsible for providing accounting services, including preparation and processing of transactions and financial statements with supporting schedules and work papers.Key Responsibilities:Cash processing and...

  • Care Transition Specialist II

    4 days ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Care Transition Specialist II Job DescriptionThe Care Transition Specialist II works collaboratively with the Care Coordination team to complete administrative responsibilities related to care progression and care transitions along the continuum of care.They work closely with nurse care coordinators, social workers, physicians, and other care team members to...

  • Technical Support Specialist

    1 week ago

    Boston, Massachusetts, United States Proven Recruiting Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Proven Recruiting. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and their infrastructure and dental software applications.Key Responsibilities:* Provide Tier II technical support for...

  • Care Transition Specialist II

    2 weeks ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    Care Transition Specialist II Job DescriptionBrigham and Women's Hospital (BWH) is seeking a highly skilled Care Transition Specialist II to join our team. As a key member of our care coordination team, you will play a vital role in ensuring seamless transitions of care for our patients.Key Responsibilities:Provide administrative support to the care team,...

  • Medical Billing Specialist II

    1 month ago

    Boston, Massachusetts, United States Exact Sciences Full time

    Job Title: Medical Billing Specialist IIExact Sciences is seeking a highly skilled Medical Billing Specialist II to join our team. As a Medical Billing Specialist II, you will play a critical role in ensuring the accurate and timely filing of insurance claims for Exact Sciences.Key Responsibilities:Determine initial and ongoing patient insurance eligibility...

IT Support Specialist II

2 months ago

Boston, Massachusetts, United States Berklee College of Music, Incorporated Full time

Technical Support Analyst II

Berklee College of Music, Incorporated is seeking a Technical Support Analyst II to enhance our service delivery. In this role, you will be tasked with first-level troubleshooting and ensuring prompt resolution of inquiries. Collaboration with Support Analyst I personnel and student employees under the guidance of the Service Desk Manager will be essential.

Key Responsibilities:

  • Conduct fundamental troubleshooting for software and hardware issues through various communication channels
  • Diagnose and rectify account-related problems for students, faculty, and staff
  • Facilitate support for service requests and incidents, including software setups and password management
  • Assist in managing call center operations as needed
  • Convert client requirements into effective technical solutions
  • Contribute to the knowledge repository and support the training of student staff
  • Keep abreast of technological developments pertinent to the role
  • Follow established protocols and foster a constructive workplace atmosphere

Essential Qualifications:

  • 2-5 years of experience in IT support
  • Proficient in providing support via phone and in-person interactions
  • Bachelor's degree is required

Required Skills and Competencies:

  • Robust technical and analytical capabilities
  • Proficient understanding of Mac OS, Windows OS, and Google Workspace
  • Excellent communication and interpersonal abilities
  • Capability to prioritize tasks and manage workload effectively

Preferred Qualifications:

  • Apple Certified Support Professional (ACSP) certification
  • ITIL v3 Foundations certification

Berklee is dedicated to fostering diversity and inclusion within our workforce. We are committed to providing equal employment opportunities to all individuals, regardless of race, color, religion, gender, or any other protected characteristic. We strive to create a fair and inclusive work environment.