Consumer Service Coordinator

3 weeks ago


Bay City, Michigan, United States Mass Markets Full time

Mass Markets is seeking a talented Consumer Service Coordinator to join our customer service team. In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

The estimated salary for this position is $52,000 - $68,000 per year, based on experience. We're committed to providing our customers with exceptional service, and we're looking for someone who shares our passion for delivering outstanding results.

Key Responsibilities:

Respond to customer inquiries via phone, email, or chat.Resolve customer complaints and issues in a fair and timely manner.Collaborate with internal teams to resolve complex customer issues.Document and track customer interactions using our CRM system.

About Our Company:

At Mass Markets, we're dedicated to providing our customers with the best possible experience. We're a dynamic company that values innovation, teamwork, and customer satisfaction.



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