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Retail Operations Coordinator

2 months ago

Warren, Michigan, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and experienced Retail Operations Coordinator to join our team at Marshalls. As a Key Carrier and Coordinator, you will play a critical role in maintaining the overall performance of the store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide a positive and engaging customer experience, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Store Operations: Maintain a clean and organized store environment, adhering to company standards and procedures.
  • Team Leadership: Lead and motivate a team of sales associates, providing coaching and feedback to ensure excellent performance and customer satisfaction.
  • Inventory Management: Ensure accurate inventory levels, manage merchandise flow, and maintain a high level of product knowledge.
  • Loss Prevention: Identify and report any potential security risks, ensuring a safe and secure shopping environment.
  • Communication: Effectively communicate with management and associates, providing updates and progress reports as needed.
Requirements
  • Experience: 1 year of retail experience, with a minimum of 6 months in a leadership role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving skills.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Pay: Starting pay range of $14.00 to $14.50 per hour.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Opportunities for Advancement: Career growth opportunities within the TJX family of companies.