Residential Operations Manager

1 day ago


Crystal Lake, Illinois, United States Refuge for Women Full time
Job Overview

Refuge for Women, a non-profit organization dedicated to helping women escape human trafficking and sexual exploitation, seeks a Residential Shift Leader to maintain a safe healing environment during assigned shifts.

The ideal candidate will uphold resident guidelines, schedule, and program requirements, while providing strong leadership in conflict resolution, crisis response, and relational dynamics. Effective communication and accountability are key to this role, ensuring residents progress through the program and develop successful life skills.

Responsibilities include:

  • Maintaining a safe and healthy living environment
  • Assisting the program director with day-to-day activities
  • Completing a Communication Log at the end of each shift
  • Responding to crisis situations and providing feedback to the program director
  • Encouraging residents to complete tasks and classwork
  • Coordinating transportation for medical, recovery meetings, and other activities

Requirements include proficiency in emergency procedures, ability to operate a motor vehicle safely, knowledge of addict behaviors and trauma, and familiarity with 12-step programs.

This is an excellent opportunity to make a difference in the lives of women in need, with a salary range of $45,000 - $60,000 per year.



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