Healthcare Operations Community Liaison Intern
2 weeks ago
ComForCare Home Health Care - Suburban Metrolina is seeking a highly skilled and dedicated Operations & Community Liaison Intern/Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality care to our clients while maintaining compliance with regulatory requirements.
Key Responsibilities:- Provide clinical oversight and case management as required by regulations or business line
- Participate in client engagement through care planning and excellent customer service
- Facilitate the orientation process, competency and skills validation process for caregivers
- Ensure that competency and skill set of scheduled caregiver match the client requirements regardless of setting
- Manage caregivers and field staff while on assignment (clinical functions); assess and investigate caregiver and field staff concerns and issues, and provide performance coaching, counseling and disciplinary action when appropriate
- Masters or Bachelors with relevant experience in Healthcare related field preferred
- Must meet all federal, state, local contract and program requirements, in addition to internal certifications and training, as required
- Excellent written and verbal communication skills
- 1-2 years Supervisory or Management experience
- Experience in handling seniors and employee management preferred
- Proficiency with computers
- Competitive salary
- Bonus based on performance
- Opportunity for advancement
- Training & development
- COVID-19 training and personal protective equipment (PPE) to all employees
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity.
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Healthcare Operations Specialist
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