Medical Practice Supervisor

2 weeks ago


Havre de Grace, Maryland, United States West Cecil Health Center Inc Full time
Job Summary

As a Front Office Supervisor at West Cecil Health Center Inc, you will be responsible for leading a team of receptionists and call center staff. You will be responsible for supervising their work, managing schedules, and resolving customer issues.

Key Responsibilities
  • Schedule Management: Create and manage staff schedules to ensure adequate coverage during peak periods.
  • Team Leadership: Supervise and coordinate the work of reception staff, ensuring that all tasks are completed efficiently and effectively.
  • Customer Service: Provide exceptional customer service and resolve any issues that may arise with patients or other stakeholders.
Requirements
  • Experience: A minimum of 3 years' experience in a healthcare setting, preferably as a receptionist or in a similar role.
  • Education: A high school diploma or equivalent is required. An Associate's degree or higher is preferred.
  • Certifications: Basic Life Support (BLS) certification is a plus.
Compensation
  • Salary: $65,000 - $75,000 per year, depending on experience.
  • Benefits Package: We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan.


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