Auto Claims Adjuster
4 days ago
We are seeking a highly skilled Sr. Auto Adjuster to join our team at USAA. As a dedicated member of our claims team, you will be responsible for adjusting complex auto insurance claims presented by or against our members. This includes the end-to-end claims process and settling claims in compliance with state laws and regulations.
Key Responsibilities- Investigate and determine coverage and liability for highly complex auto claims, including comprehensive, collision, property damage liability, uninsured motorist property damage, and rental vehicle coverages.
- Negotiate liability for comparative negligence and identify coverage concerns, reviews prior loss history, and determine Special Investigation Unit (SIU) referrals when appropriate.
- Interact with multiple parties to gather information, determine liability, and analyze information obtained to establish compliance for regulatory requirements and settlement value.
- Evaluate and negotiate settlement of automobile first and third-party physical damage claims within established settlement authority limits and negotiate any excessive storage charges.
- Resolve claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload.
- High School Diploma or General Equivalency Diploma
- 2 years of customer service experience
- 1 year of experience handling low to moderately complex auto non-injury liability claims
- Experience determining auto liability coverage
- Proficient knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations
- Demonstrated negotiation, investigation, communication, and conflict resolution skills
- Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills
- Ability to organize, analyze, and effectively determine risk and appropriate response
- Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $53,440 - $90,180. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
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Senior Auto Claims Adjuster
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Senior Auto Claims Adjuster
2 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleAs a dedicated Sr. Auto Non-Injury Adjuster at USAA, you will play a critical role in facilitating the financial security of our members by adjusting highly complex auto insurance claims. Your expertise will be essential in evaluating and negotiating settlements, ensuring compliance with state laws and regulations, and delivering best-in-class...
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Senior Auto Claims Adjuster
2 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleUSAA is seeking a highly skilled Senior Auto Claims Adjuster to join our team. As a dedicated professional, you will be responsible for adjusting complex auto insurance claims, ensuring compliance with state laws and regulations, and delivering exceptional service to our members.Key ResponsibilitiesInvestigate and determine coverage and...
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Injury Claims Adjuster
1 month ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleWe are seeking a skilled Injury Claims Adjuster to join our team at USAA. As a dedicated professional, you will be responsible for adjusting complex bodily injury claims and UIM claims, ensuring timely and accurate resolution of claims in compliance with state laws and regulations.Key ResponsibilitiesInvestigate loss details, determine legal...
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Injury Claims Adjuster
1 month ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleWe are seeking a highly skilled Injury Claims Adjuster to join our team at USAA. As a dedicated professional, you will be responsible for adjusting complex bodily injury claims and UIM claims, ensuring timely and accurate resolution of claims in compliance with state laws and regulations.Key ResponsibilitiesInvestigate loss details, determine...
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Injury Claims Adjuster
1 month ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleWe are seeking a highly skilled Injury Claims Adjuster to join our team at USAA. As a dedicated professional, you will be responsible for adjusting complex bodily injury claims and UIM claims, ensuring timely and accurate resolution of claims in compliance with state laws and regulations.Key ResponsibilitiesInvestigate loss details, determine...
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Injury Claims Adjuster
1 month ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleWe are seeking a highly skilled Injury Claims Adjuster to join our team at USAA. As a dedicated professional, you will be responsible for adjusting complex bodily injury claims and UIM claims, ensuring timely and accurate resolution of claims in compliance with state laws and regulations.Key ResponsibilitiesInvestigate loss details, determine...
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Injury Claims Adjuster
1 month ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleWe are seeking a skilled Injury Claims Adjuster to join our team at USAA. As a dedicated professional, you will be responsible for adjusting complex bodily injury claims and UIM claims, ensuring timely and accurate resolution of claims in compliance with state laws and regulations.Key ResponsibilitiesInvestigate loss details, determine legal...
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Injury Claims Adjuster
1 month ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleWe are seeking a highly skilled Injury Claims Adjuster to join our team at USAA. As a dedicated professional, you will be responsible for adjusting complex bodily injury claims and UIM claims, ensuring timely and accurate resolution of claims in compliance with state laws and regulations.Key ResponsibilitiesInvestigate loss details, determine...
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Injury Claims Adjuster
1 month ago
Colorado Springs, Colorado, United States USAA Full timeAbout USAAUSAA is a mission-driven organization that facilitates the financial security of millions of U.S. military members and their families. Our core values of honesty, integrity, loyalty, and service guide everything we do, from treating our members to treating each other.The OpportunityWe are seeking a dedicated Injury Examiner to join our team. As a...
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Property Claims Adjuster
4 weeks ago
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Property Claims Adjuster
4 weeks ago
Colorado Springs, Colorado, United States Usaa Full timeAbout the RoleWe are seeking a highly skilled Property Claims Adjuster to join our team at USAA. As a Property Claims Adjuster, you will be responsible for investigating, evaluating, and settling complex property insurance claims presented by or against our members.Key ResponsibilitiesInvestigate and evaluate complex property insurance claims, including...
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Insurance Claims Adjuster
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Colorado Springs, Colorado, United States USAA Full timeAbout the RoleUSAA is seeking an experienced Property Adjuster to join our Catastrophe team. As a Property Adjuster, you will be responsible for investigating, evaluating, negotiating, and settling low to moderate complexity property insurance claims.Key ResponsibilitiesInvestigate claim damages by conducting research from various sources, including the...
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Property Claims Adjuster
3 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleWe are seeking a highly skilled Property Adjuster Specialist to join our team at USAA. As a dedicated member of our claims team, you will play a critical role in investigating, evaluating, negotiating, and settling complex property insurance claims presented by or against our members.This is a hybrid role that requires an individual to be in...
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Property Claims Adjuster
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleWe are seeking a highly skilled Property Adjuster Specialist to join our team at USAA. As a dedicated member of our claims team, you will play a critical role in investigating, evaluating, negotiating, and settling complex property insurance claims presented by or against our members.Key Responsibilities:Proactively manage assigned claims...
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Property Claims Adjuster
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleUSAA is seeking an experienced Property Adjuster to join our Catastrophe team in San Antonio, Phoenix, Colorado Springs, Tampa, or Chesapeake. As a Property Adjuster, you will work in-office 3 days a week, handling low to moderate complexity property insurance claims. This is an hourly, non-exempt position with overtime and CAT pay...
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Property Claims Adjuster
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleUSAA is seeking an experienced Property Adjuster to join our Catastrophe team. As a Property Adjuster, you will investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will work within defined guidelines and framework, confirming/analyzing coverage, recognizing liability exposure, and negotiating...
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Property Claims Adjuster
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleAs a dedicated Property Adjuster Specialist at USAA, you will play a critical role in investigating, evaluating, negotiating, and settling complex property insurance claims presented by or against our members. You will work within established guidelines and framework to confirm and analyze coverage, recognize liability exposure, and negotiate...
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Property Claims Adjuster
1 month ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleUSAA is seeking an experienced Property Adjuster to join our Catastrophe team. As a Property Adjuster, you will investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will work within defined guidelines and framework, confirming/analyzing coverage, recognizing liability exposure, and negotiating...
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Property Claims Adjuster
4 weeks ago
Colorado Springs, Colorado, United States USAA Full timeAbout the RoleWe are seeking a highly skilled Property Adjuster Specialist to join our team at USAA. As a dedicated member of our claims team, you will play a critical role in investigating, evaluating, and negotiating complex property insurance claims presented by or against our members.Key Responsibilities:Proactively manage assigned claims caseload,...
