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Case Manager

1 month ago


Johnson City, Tennessee, United States FTHRA Full time
Job Title: Case Manager

Join FTHRA as a Case Manager and gain valuable experience in social work and case management. This internship opportunity is ideal for students pursuing a Bachelor's degree in Social Work.

Job Summary:

This position involves assisting the Director with managing service plans for PSS clients and coordinating with Adult Protective Services and Personal Support Assistants (PSAs). You will also conduct home visitations and semi-annual assessments, as well as maintain case files and perform general office duties.

Responsibilities:
  1. Assist with intake, processing, and tracking of referrals made by APS or other sources.
  2. Schedule, attend, and report on monthly meetings with APS Counselors and PSAs to discuss client service plans and coordinate PSS services.
  3. Shadow in-home reassessments of client cases and visit clients in their homes as necessary, completing documents and surveys.
  4. Monitor PSS operations, including execution of Plan of Care, efficiency of service plans, training needs of PSS staff, and special projects.
  5. Perform general office duties, including maintaining case files, word processing, data entry, forms and presentations development, scheduling, faxing, filing, answering the phone, photocopying, and preparing mailings.
  6. Adhere to policies and procedures outlined in the FTHRA Personnel Policy Manual, SSBG Program Standards Manual, and Department Policy Manual.
  7. Work schedule provided.
Requirements:

Working toward completion of at least 2 years of college or an Associate's degree. Normal vision and hearing or corrected vision/hearing to within normal limits. Ability to spend much time seated, either in front of computer or in meetings. Movement around the building will be necessary to monitor the work of others, attend meetings, or assess the condition of facility and equipment. Able to stoop and bend while filing, cleaning, etc. High level of physical and emotional health to cope with periods of high stress and working hours. Able to access clients' homes that may be non-ADA compliant. Cognitive abilities must be unimpaired.

FTHRA is an equal opportunity employer and welcomes applications from all qualified candidates. All applicants are subject to a criminal background check. Please note that we cannot accept resumes without a fully completed FTHRA application.