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Director of Solutions Architecture
2 months ago
We are seeking a highly skilled and experienced Director of Solutions Architecture to join our team at Acuity Brands. As a key member of our Intelligent Spaces Group, you will be responsible for leading a team of subject matter experts in designing, developing, and delivering innovative solutions that meet our customers' needs.
Key Responsibilities- Lead and manage a team of technical subject matter experts to ensure high performance, professional development, and alignment with group objectives.
- Foster an innovative environment to encourage collaborative problem-solving and continuous improvement.
- Conduct regular performance reviews, provide feedback, and support career development for team members.
- Build relationships with functions outside of sales, including product management, R&D, and customer support.
- Collaborate with the sales team to understand customer requirements, industry trends, and competitive landscape.
- Develop and implement strategies for delivering integrated building management solutions that address customer needs and align with company goals.
- Oversee the development of comprehensive solution designs and proposals, ensuring they meet the customer scenario's technical and operational criterion, while also meeting the product and R&D teams' technical standards.
- Engage with key customers to understand their challenges and requirements and translate these into comprehensive effective solutions.
- Present and articulate complex solutions to customers, addressing their concerns and demonstrating the value of our offerings.
- Build and maintain strong relationships with customers, acting as a trusted advisor and ensuring customer satisfaction.
- Bachelor's degree in Engineering, Computer Science, Information Technology, or a related field or equivalent experience.
- Proven experience in a leadership role within solutions architecture, particularly in building management or related technologies.
- Minimum 5-year experience in Customer Service and/or Technical Support Services.
- Strong technical background with expertise in building management systems, IoT, automation, and integrated solutions.
- Keen understanding of sales processes and customer engagement strategies.
- Demonstrated ability to design and deliver complex solutions that integrate multiple technologies and platforms.
- Strong leadership, communication, and interpersonal skills, with the ability to influence and inspire both internal teams and external stakeholders.
- Experience with project management, strategic planning, and performance monitoring.
- Ability to multi-task and handle various priorities.
Acuity Brands is a global industrial technology company serving the world's leading higher education, aviation, retail, and enterprise organizations. We use technology to solve problems in spaces, light, and more things to come... for our customers, our communities, and our planet.
