Retail Team Lead

8 hours ago


Melrose Park, Illinois, United States Burlington Full time

Job Summary:

Burlington is seeking a skilled Retail Team Lead to oversee daily customer service operations and motivate associates to deliver exceptional customer experiences.

Key Responsibilities:

  • Lead day-to-day customer service initiatives, ensuring a customer-first focus and delivering consistently great experiences.
  • Model company core values and execute strategies to improve friendliness, speed of checkout, and customer feedback surveys.
  • Monitor schedule adherence, coordinate meal and break periods, and troubleshoot issues with registers and transactions.

Requirements:

Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. Physical demands include lifting boxes weighing 40 lbs. or more and standing/walking for extended periods.

Benefits:

A competitive hourly rate of $16.25, flexible scheduling, and an associate discount. Eligibility for benefits, including medical coverage and a 401(k) plan, may apply.


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