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Server

2 months ago

Bristol, Tennessee, United States Troon International Full time

Job Title: Server

Job Summary:

We are seeking a skilled Server to join our team at The Virginian in Virginia. As a Server, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.

Responsibilities:

  • Maintain a professional appearance at all times
  • Provide prompt and efficient customer service
  • Display knowledge of the F&B menu
  • Takes guests food and/or drink orders and turns into kitchen, bar, etc.
  • Serve beverages and prepared meals to guests in an accurate and timely manner
  • Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
  • Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
  • Suggests and serves dessert, coffee and other items as applicable and/or necessary
  • Handles all cash and/or credit cards for payment following all standard operating procedures
  • Keeps tables, dining room and workstation(s) sanitized and organized
  • Listen and respond to customer complaints
  • Performs clean-up and closing procedures as assigned by manager
  • Perform all other duties assigned by supervisor or manager

Requirements:

  • 1-2 years of food service experience
  • Minimum education: High School (or equivalent) Diploma
  • A thorough understanding of fine and casual dining
  • Must be of legal age to serve liquor according to state law
  • Possesses excellent customer service skills
  • Must be dependable
  • Must be able to work in a fast-paced environment
  • Must have strong communication and interpersonal skills
  • Must be able to work in a team environment

About Troon:

Troon is a world-leading professional club management company with a global presence. We offer careers at all levels of golf operations, opportunities for professional development, growth opportunities, and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.