Senior UX Design Project Manager

6 days ago

Bellevue, Washington, United States Glotel Inc Full time
Job Title: Senior UX Design Project Manager

We are seeking a seasoned Senior UX Design Project Manager to lead our team in delivering exceptional user experiences across our digital platforms. As a key member of our design team, you will be responsible for managing complex projects, collaborating with cross-functional teams, and driving strategic initiatives to enhance user experience research and product design value.

Key Responsibilities:

  • Lead strategic initiatives to improve operational models and processes, automating tasks, refining workflows, and developing repeatable methodologies.
  • Collaborate closely with Research, Data Analysis, Product, and Marketing teams to provide strategic input on long-term roadmaps and scope, effectively communicating user experience recommendations.
  • Establish and track key performance indicators (KPIs) to monitor progress and identify areas for improvement.
  • Define and implement end-to-end project processes, from road mapping and intake to design review, approvals, and final delivery.
  • Oversee and manage project status, assess changes in scope, and communicate impacts on budget and timelines to stakeholders.
  • Lead and oversee high-priority programs and initiatives, providing strategic direction to internal and external contributors.
  • Facilitate collaboration and continuous improvement through RACI exercises and retrospectives.
  • Proactively identify and convert ambiguous opportunities into structured, actionable projects.

Qualifications:

  • Bachelor's degree required.
  • 7-10+ years of experience in design project or program management across digital ecosystems, including eCommerce, Apps, Web, and Design language systems.
  • Proven track record of working across a wide array of internal business groups, external marketing agencies, executive stakeholders, and execution partners.
  • Experience in resource management, capacity tracking, and resource planning.
  • Proficient with communication, workflow, and creative asset management tools—such as Asana, Workfront, Jira, Sketch, Figma, Slack, and similar platforms.
  • Strong written and oral communication skills, with the ability to confidently present to Director and VP-level senior leadership.
  • Experience managing project and scrum teams in Agile environments.

About Glotel Inc:

Glotel Inc is a leading provider of IT, engineering, and communications services. With a strong focus on delivering exceptional user experiences, we are committed to optimizing our clients' needs and solutions. If you are a motivated and experienced Senior UX Design Project Manager looking for a new challenge, we encourage you to apply.

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