Documentation Specialist

2 weeks ago


Glendale, Arizona, United States PayEngine Full time
Job Description

At PayEngine, a leading payment-facilitation-as-a-service platform, we are seeking a skilled Technical Writer to join our dynamic team. This is an exciting opportunity to contribute to the success of a fast-growing fintech company.

Responsibilities:

  • We collaborate with our development and product teams to gather information and understand complex technical concepts.
  • You will create and maintain detailed technical documentation for our payment products and services.
  • Your role involves translating complex information into clear and concise content that is easy to understand and follow.
  • You will create API guides, developer tutorials, user manuals, and other technical documentation.
  • You ensure accuracy and consistency of all documentation, following company style and formatting guidelines.
  • You revise and update documentation as needed to reflect product updates and changes.
  • You work closely with cross-functional teams to gather feedback and improve documentation.

Requirements

  • A Bachelor's degree in Technical Writing, English, Computer Science, or a related field is required.
  • Proven experience as a Technical Writer or similar role is essential.
  • Strong understanding of technical concepts and the ability to explain them in a clear and concise manner is necessary.
  • Excellent written and verbal communication skills are required.
  • Proficiency in using documentation tools and software, such as Adobe FrameMaker, MadCap Flare, or similar, is essential.
  • Experience with API documentation is a plus.
  • Strong attention to detail and ability to manage multiple tasks and projects is required.
  • Ability to work independently and meet deadlines is essential.
  • Experience in the payments or fintech industry is a plus.

Benefits

We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, and a comprehensive benefits package.



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