Financial Operations Specialist
2 weeks ago
At Ottimo Resources, we are seeking a highly skilled Collections Specialist to join our team. As a key member of our financial operations team, you will be responsible for monitoring our accounts receivable, contacting customers with overdue accounts, and resolving customer issues and complaints.
Key Responsibilities:
- Monitor and manage our accounts receivable to ensure timely payment from customers.
- Contact customers with overdue accounts and attempt to collect outstanding amounts.
- Resolve customer issues and complaints in a professional and timely manner.
- Submit regular reports on the status of unpaid accounts and any repayment progress.
- Handle chargebacks, reconciliations, and wire transfers.
- Create daily deposit cash reports.
- Import payments for all daily incoming wires to an Excel file.
Requirements:
- Moderate Excel experience.
- Accounting experience.
- Ability to work independently.
- Quick learner, patience, and stress management.
- Problem-solving skills – ability to take initiative and resolve issues.
- Critical thinking skills.
- Detailed-oriented.
Additional Skills:
- Advanced Excel.
- Pivot Table.
- V-Lookup.
- Outlook.
- SUMIF Formula Functions.
- Spreadsheets Programs.
- Database Systems.
- QuickBooks.
We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for finance and customer service, we encourage you to apply for this exciting opportunity.
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