Financial Operations Specialist

2 weeks ago


Van Nuys, California, United States Ottimo Resources Full time
Job Title: Collections Specialist

At Ottimo Resources, we are seeking a highly skilled Collections Specialist to join our team. As a key member of our financial operations team, you will be responsible for monitoring our accounts receivable, contacting customers with overdue accounts, and resolving customer issues and complaints.

Key Responsibilities:

  • Monitor and manage our accounts receivable to ensure timely payment from customers.
  • Contact customers with overdue accounts and attempt to collect outstanding amounts.
  • Resolve customer issues and complaints in a professional and timely manner.
  • Submit regular reports on the status of unpaid accounts and any repayment progress.
  • Handle chargebacks, reconciliations, and wire transfers.
  • Create daily deposit cash reports.
  • Import payments for all daily incoming wires to an Excel file.

Requirements:

  • Moderate Excel experience.
  • Accounting experience.
  • Ability to work independently.
  • Quick learner, patience, and stress management.
  • Problem-solving skills – ability to take initiative and resolve issues.
  • Critical thinking skills.
  • Detailed-oriented.

Additional Skills:

  • Advanced Excel.
  • Pivot Table.
  • V-Lookup.
  • Outlook.
  • SUMIF Formula Functions.
  • Spreadsheets Programs.
  • Database Systems.
  • QuickBooks.

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for finance and customer service, we encourage you to apply for this exciting opportunity.



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