Diabetes Care Coordinator
4 weeks ago
The Diabetes Care Coordinator position is a high-level administrative role that provides comprehensive support for a complex program of services. This position is responsible for managing schedules, templates, and communication for Pharmacists, RDNs, and RN/Diabetes educators. The ideal candidate will have excellent customer service skills and experience working in a medical setting.
Key Responsibilities
Manage schedules and templates for Pharmacists, RDNs, and RN/Diabetes educators
Serve as the first point of contact for patients, providing tutorials on the use of Bookings and Mychart, scheduling, and referral/insurance concerns
Control incoming referrals, reviewing for accuracy and appropriateness, and managing communication
Assess patient enrollment and manage communication between MFM, OB providers, and Diabetes Educators
Maintain and uphold JCAHO and OSHA guidelines within the facility
Manage billing work queues, evaluating, modifying, and editing charges within scope
Maintain inventory for office supplies, medical/staff supplies, and class materials
Requirements
Associate's degree preferred or additional job experience such as CNA, LPN, MA
Two years of professional customer service, receptionist, clinical, or concierge experience; preferably in a medical setting
Experience working with and sensitivity to the needs of pregnant women, elders, or disabled individuals preferred
About MultiCare
MultiCare is a mission-driven organization dedicated to partnering for healing and a healthy future. We strive to create a true sense of belonging for all our caregivers and are committed to our values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy.
Why Work at MultiCare?
Belonging: We work to create a true sense of belonging for all our caregivers
Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
Market leadership: Washington state's largest community-based, locally governed health system
Employee-centric: Named Forbes 'America's Best Employers by State' in 2023
Technology: 'Most Wired' health care system 15 years in a row
Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains, and forest at every turn
Pay and Benefits
We provide a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits, and paid time off. The pay scale for this position is $21.25 - $30.59 USD, influenced by factors specific to applicants, including skill set, level of experience, and certification(s) and/or education.
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