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Cybersecurity Operations Manager

2 months ago

Columbus, Ohio, United States HCLTech Full time

Position: Cybersecurity Operations Manager / Service Success Leader

Location: Remote

Employment Type: Full Time

Experience: 10-12 years in Managed Security Service Provider (MSSP) environment required

Role Overview: Overseeing the execution of Cybersecurity and Governance, Risk, and Compliance (GRC) service initiatives while demonstrating strong client engagement capabilities.

Key Responsibilities:

  • Oversee Cybersecurity and GRC offerings for clientele
  • Lead a cross-functional Cybersecurity delivery team
  • Collaborate with client representatives and internal teams

Technical Expertise:

  • 10+ years in Cybersecurity service management
  • Familiarity with Security Information and Event Management (SIEM), Identity and Access Management (IAM), Vulnerability Assessment, and Infrastructure Security
  • Comprehensive understanding of security principles, threat landscapes, and risk assessment
  • Proficient in operating systems, software applications, databases, and middleware technologies

Professional Skills:

  • Leadership and team management capabilities
  • Effective communication and presentation skills
  • Experience in client relations within Cybersecurity or GRC sectors
  • Background in presales and sales activities

Certifications: Relevant Cybersecurity Professional Certifications such as CISSP, CCSP, CRISC, C/CISO, GIAC, CEH, or equivalent are preferred.