Benefits Administrator
3 weeks ago
We are seeking a highly skilled Client Implementation Coordinator to join our Implementation department. As a Client Implementation Coordinator, you will play a critical role in servicing some of our largest and most complex clients under the guidance of a seasoned Account Executive.
Key Responsibilities:- Partner with assigned Account Executives and liaison between FCE and client to ensure seamless communication and collaboration.
- Serve as the executive sponsor between FCE and carriers, creating a strong communication channel to drive business agreements and faster resolution times for client issues.
- Develop and maintain business relationships with existing clients, C-level executives, and HR Personnel, carriers, and vendors to foster client satisfaction and loyalty.
- Employ client retention strategies to drive client growth and revenue.
- Work effectively with internal departments to support client goals and initiatives, identifying plan performance problems and/or service issues, and resource the departments and stakeholders necessary to rectify.
- Stay abreast of industry standards, legislation, insurance product changes, and ongoing trends to provide expert guidance to clients.
- A minimum of five (5) years' experience in benefits administration/consulting or insurance industry on the carrier side.
- Enthusiastic self-starter who can work independently and self-motivate, with exceptional organizational skills and attention to detail.
- Excellent interpersonal, written, and verbal communication skills, with strong computer skills and proficiency in Microsoft Office applications.
- A background that includes legal compliance, benefit administration, and labor/employee relations is strongly preferred.
- Current Life and Accident/Health License is strongly preferred.
- Brokerage experience is highly desirable.
Bachelor's Degree in Business Management, Business Administration, Human Resources, or combination of equivalent education/experience.
Benefits:- 401(K) Match and Company Profit Sharing plan.
- Medical, Dental, Vision coverage.
- Life/AD&D insurance.
- Flexible Spending Account.
- Paid Time Off.
- Professional development/tuition reimbursement.
- Discount fitness memberships.
- Work/Life resources.
FCE is an equal opportunity employer.
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