CRM Solutions Specialist
3 weeks ago
At techwish, we are seeking a highly skilled CRM Engineer to join our team. As a key member of our team, you will be responsible for designing, implementing, and maintaining our CRM solutions using Microsoft Dynamics and the Power Platform.
Key Responsibilities:
- Develop and implement CRM solutions using Microsoft Dynamics and the Power Platform
- Provide expert-level support for CRM-related projects and initiatives
- Collaborate with cross-functional teams to identify and implement process improvements
- Stay up-to-date with the latest Microsoft Dynamics and Power Platform features and best practices
- Develop and maintain technical documentation and knowledge base articles
Requirements:
- Strong working knowledge of CRM solutions and strategies, including development
- Experience with built-in capabilities and options available in Microsoft Dynamics and the ability to make recommendations on how to best leverage those capabilities and options
- Maintains Microsoft certifications with Dynamics 365 and the Power Platform
- Experience with Microsoft Dataverse
- Working knowledge and experience with Model Driven Apps and Canvas Apps
- Knowledge of application integration with Power App
- Knowledge of Power Automate
- Ability to investigate enterprise and vendor APIs to determine whether they provide the necessary data to support an initiative and identify any modifications that may be necessary
- Proven track record for defining format and mapping of data for interfaces between systems
- Experience with Azure DevOps (Boards, Test Plans, Pipelines) is an asset
What We Offer:
- A dynamic and collaborative work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
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