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Merchandise Coordinator

2 months ago

Spartanburg, South Carolina, United States Hollister Co. Stores Full time

Job Summary

The Sales Associate is responsible for maintaining the effectiveness of merchandise flow, filling, and presentation standards throughout the store and stockroom. This role requires adaptability, flexibility, and a strong work ethic to meet the needs of the business.

Key Responsibilities

  • Customer Experience
    • Provide exceptional customer service to ensure a positive shopping experience.
    • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Store Presentation and Sales Floor
    • Maintain a visually appealing store environment, including merchandise displays and visual merchandising.
    • Ensure the sales floor is well-stocked and organized, with merchandise facing forward and at eye level.
  • Stockroom
    • Receive and process merchandise shipments, including unpacking, counting, and stocking.
    • Organize and maintain a clean and efficient stockroom, including inventory management and cycle counting.
  • Communication
    • Communicate effectively with colleagues and management to ensure seamless operations.
    • Participate in team meetings and contribute to discussions on sales strategies and store initiatives.
  • Asset Protection and Shrink
    • Monitor and report any suspicious activity or potential security breaches.
    • Participate in inventory audits and cycle counts to ensure accuracy and prevent shrinkage.
  • Policies and Procedures
    • Adhere to company policies and procedures, including those related to customer service, sales, and inventory management.
    • Participate in training and development programs to enhance knowledge and skills.
  • Training and Development
    • Participate in on-the-job training and coaching to develop skills and knowledge.
    • Attend training sessions and workshops to enhance knowledge and skills.

Requirements

  • Adaptability / Flexibility
    • Ability to adapt to changing priorities and deadlines.
    • Flexibility to work a variety of shifts, including weekends and holidays.
  • Applied Learning
    • Ability to learn and apply new skills and knowledge.
    • Willingness to take on new challenges and responsibilities.
  • Attention to Detail
    • Ability to maintain attention to detail in a fast-paced environment.
    • Accuracy in processing transactions and maintaining inventory.
  • Multi-Tasking
    • Ability to prioritize tasks and manage multiple responsibilities.
    • Efficiency in completing tasks and meeting deadlines.
  • Work Ethic
    • Strong work ethic and commitment to delivering exceptional results.
    • Ability to work independently and as part of a team.

What We Offer

  • Merchandise Discount
    • Discounts on merchandise purchases.
  • Flexible Schedule
    • Ability to create a flexible schedule that meets your needs.
  • Opportunities for Career Advancement
    • Opportunities for career growth and advancement within the company.
  • Opportunity to Become a Brand Affiliate
    • Opportunity to become a brand affiliate and earn commissions.
  • Training and Development
    • Training and development programs to enhance knowledge and skills.
  • A Global Team of People Who'll Celebrate You for Being You
    • A diverse and inclusive team that values individuality and creativity.