Retail Store Team Member

2 weeks ago


Ramsey, New Jersey, United States Michaels Stores Full time
{"Job Title": "Retail Store Team Member", "Job Summary": "We are seeking a highly motivated and detail-oriented Retail Store Team Member to join our team at Michaels Stores. As a Retail Store Team Member, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises. You will also be responsible for delivering friendly customer service, helping customers shop our store and find what they're looking for.

Responsibilities:

* Maintain a clean and organized store environment, including dusting and damp mopping floors, collecting and disposing of trash, and cleaning assigned areas with the use of assigned materials and equipment.
* Provide excellent customer service, including answering customer questions, helping customers find products, and resolving customer complaints.
* Maintain a positive and respectful attitude, even in difficult situations, and project a positive image and serve as a role model for other Team Members.
* Participate in the truck un-load, stocking, and planogram (POGs) processes, and support shrink and safety programs.
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.

Requirements:

* High school diploma or equivalent required.
* 1-2 years of retail experience preferred.
* Ability to remain standing for long periods of time, move throughout the store, and lift heavy boxes and access high shelves by ladder or similar equipment.
* Ability to work in a fast-paced environment and adapt to changing situations.
* Strong communication and interpersonal skills.

What We Offer:

* Competitive hourly rate
* Opportunities for advancement and professional growth
* A fun and dynamic work environment
* Discounts on products and services

If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity

Michaels is an Equal Opportunity Employer and is committed to diversity and inclusion in the workplace. We welcome applications from diverse candidates and are an affirmative action employer.

Please note that Michaels requires all team members in this role to be at least sixteen (16) years or older.

Total Base Pay Range for this Position: $18.50

For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL.

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