Pet Care Manager

4 weeks ago


Palmdale, California, United States PetSmart Full time
About Our Store

PetSmart is a leading pet retailer with a passion for delivering exceptional customer experiences. As a Customer Engagement Manager, you will play a key role in ensuring our stores run smoothly and efficiently, providing a safe and fun environment for our pets and pet parents.

About Your Role

As a key member of our Department Management team, you will be responsible for leading a team of retail and pet care associates in delivering exceptional customer experiences. Your key responsibilities will include:

  • Pet Parent Engagement: You will set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores.
  • Associate Leadership: You will lead a team of passionate and dedicated associates who are committed to delivering exceptional customer experiences.
  • Overall Retail Initiatives: You will work closely with our leaders to ensure a safe and fun environment in our stores, providing extensive knowledge of pet solutions and building connections with pet parents.
About Your Career

PetSmart offers a range of opportunities for career growth and development, including:

  • Gain experience in a different business unit, from the store to the salon or the Pets Hotel
  • Develop your leadership skills as an Assistant Manager or Store Manager
  • Tackle the challenge of a new store opening
  • Transfer to any one of our 1600 stores nationwide
The PetSmart Difference

We're not just a pet retailer - we're a community of pet lovers who are passionate about delivering exceptional customer experiences. As a Customer Engagement Manager, you will be part of a team that is dedicated to making a difference in the lives of pets and their owners.

We offer a competitive salary range of $16.86 to $33.68 per hour, depending on location, position, and experience level. In addition, we offer a range of benefits, including health insurance, 401(k) matching, and paid time off.

PetSmart is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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